
The classic, funny and short guide to making websites and apps that people can use without stopping to think
Steve Krug's central rule is simple: a page should be self-evident, or at least self-explanatory. Users do not read, they scan; they do not make optimal choices, they take the first reasonable option; and they rarely figure out how things work, they muddle through. This third edition of the book that has introduced so many people to usability updates the examples and adds a chapter on mobile design.
Designers, developers, product managers, small business owners and anyone who has ever argued about what a website should look like.
A short, funny and enormously practical guide to designing websites and mobile apps that ordinary people can understand and use at a glance.
Nonfiction · Web usability · UX design · User testing
216 pages · ≈ 6 h
From those principles Krug draws a handful of practical habits: design pages like billboards to be scanned, make clickable things obviously clickable, cut needless words ruthlessly, and give every page clear signposts so visitors always know where they are. His trunk test, imagining that you have been dropped onto a random page, is a quick way to check any site's navigation. He also explains why debates about what users like are usually a waste of time, and how to settle them.
The most valuable chapters cover do-it-yourself usability testing: a morning a month, three users, a simple script and an observer room. Krug shows that watching even a few people try to use your site will reveal problems you never imagined, and he explains how to fix the worst ones without overhauling everything. The book is short, full of illustrations and genuinely funny, which is rare for this subject.
Experienced UX professionals will find little that is new, and some screenshots already look dated. But as a first book, or a reminder of what matters, it remains essential. About 216 pages in the New Riders paperback.