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The story of Zappos and its culture, told by its CEO
2010Fast paceLight
What it is about
Tony Hsieh tells how he built and sold a start-up, then led Zappos, an online shoe retailer. He explains why he made company culture and customer service a priority. The book mixes memoir and business lessons.
Who will enjoy it
Entrepreneurs and managers.
What you will get
Hsieh died in 2020.
Delivering Happiness Facts: Pages, Genre and Setting
Genre
Nonfiction · Zappos · Company culture · Business
Length
272 pages · ≈ 8 h
More about this book
Characters
Tony Hsieh and the Zappos team.
Setting
Silicon Valley and Las Vegas.
What makes it different
A founder’s story about putting culture first.
Feel
Upbeat, simple and personal.
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