Home › Self-help › Difficult Conversations
How to discuss what matters most
1999Steady paceHopeful
What it is about
Douglas Stone, Bruce Patton and Sheila Heen of the Harvard Negotiation Project break down hard conversations into three layers: what happened, feelings and identity. They teach how to listen and speak honestly. The book includes many sample dialogues.
Who will enjoy it
Readers who avoid hard conversations.
What you will get
A product of the Harvard Negotiation Project.
Difficult Conversations Facts: Pages, Genre and Setting
Genre
Self-help · Communication · Conflict · Feelings
Length
352 pages · ≈ 10 h
More about this book
Characters
Douglas Stone, Bruce Patton and Sheila Heen.
Setting
Work, family and friendships.
What makes it different
A framework for hard talks with examples.
Feel
Calm, practical and clear.
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