
Tools for holding productive conversations when the stakes are high, by the four co-founders of VitalSmarts
by Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler
McGraw-Hill published the book in 2002, and the hardback edition has 288 pages. It is by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, who also offer training on the same topic. It deals with holding productive conversations when the stakes are high. It is part of the Crucial Learning series, which includes Crucial Confrontations, Crucial Accountability and Crucial Influence. A third edition appeared in 2022.
The four VitalSmarts co-founders: Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler.
Workplace and personal conversations where opinions differ.
Wikipedia reports more than two million copies sold and translations into 28 languages, without naming who reported the figure. Business Insider ranked it among the most popular business books of 2013.
Clear and practical.
Page count and cover shown for: Selected edition